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Privacy Policy

Last Updated: November 2025

Welcome to AstrologyFlen.com (“we”, “us”, “our”). We are committed to protecting your privacy and ensuring a safe user experience. This Privacy Policy explains how we collect, use, store, and protect your personal information when you use our website https://astrologyflen.com and its related features, including astrology tools, AI chat assistants, and online content.

By accessing or using our website, you agree to the terms of this Privacy Policy.

1. Information We Collect

1.1. Information You Provide to Us

We may collect personal information that you voluntarily submit, including:

  • Name or nickname
  • Email address (if you contact us)
  • Birth details for astrology services (date, time, place)
  • Messages or details shared with our AI assistants or contact forms
  • Payment information (handled securely by third-party processors; we do not store card details)

1.2. Automatically Collected Information

When you visit our website, we may automatically collect:

  • Device information (browser type, OS, IP address)
  • Usage data (pages viewed, time spent on the site)
  • Cookies and similar tracking technologies

2. How We Use Your Information

We use the collected information to:

  • Provide astrology readings and personalized chart interpretations
  • Improve website functionality and user experience
  • Respond to user inquiries and support requests
  • Maintain security and prevent fraud
  • Analyze website traffic and performance
  • Send service-related updates (only if you subscribe)

We do not sell your personal data.

3. How We Store and Protect Information

We implement reasonable security measures to protect your information against unauthorized access, loss, or misuse.

  • Astrology data is stored securely and used only to generate your readings
  • Payments are processed by secure, PCI-compliant providers
  • Access to personal data is restricted

No method of online transmission is completely secure; you acknowledge this risk by using the website.

4. Sharing Your Information

We may share information only in the following cases:

  • Service Providers: analytics tools, hosting providers, payment processors
  • Legal Requirements: compliance with laws or protection of our rights
  • Business Transfers: merger or acquisition scenarios

We never share birth details or astrology insights for advertising purposes.

5. Cookies and Tracking Technologies

We use cookies to:

  • Remember preferences
  • Improve website performance
  • Analyze usage patterns

You may disable cookies in your browser settings, but some features may not work properly.

6. Third-Party Services

Our website may include links to third-party websites (e.g., analytics, payment services). These services have their own privacy policies, and we are not responsible for their practices.

We use Google reCAPTCHA on account registration and password recovery forms to prevent spam and abuse. Google may process technical information such as your IP address and browser data when verifying a request. Please review Google’s Privacy Policy and Terms for more information.

Our astrology assistant sends your question, and when you use it on a chart page the displayed chart data, to OpenAI so it can generate an astrology response. Assistant conversation history is kept only in your current browser session and is not saved as a permanent account record by us. Do not share information you do not want processed by this service.

7. Children’s Privacy

This website is not intended for individuals under 16. We do not knowingly collect personal data from children. If you believe a child has provided information, please contact us to remove it.

8. International Users

If you access the site from outside Canada, your data may be transferred and processed in jurisdictions with different privacy laws.

9. Your Rights

Depending on your location, you may have the right to:

  • Access stored personal information
  • Request corrections
  • Request deletion
  • Withdraw consent
  • Request a copy of your stored data

To make a request, please contact:
[email protected]

10. Updates to This Policy

We may update this Privacy Policy from time to time. The “Last Updated” date at the top of the page indicates the latest revision.

11. Contact Us

If you have any questions regarding this Privacy Policy, please contact us:

Email: [email protected]
Website: https://astrologyflen.com